Warranty - We offer 1 year international warranty on the movement. this excludes wear and tear components such as Straps.
30-Day Return - If you aren’t 100% satisfied within 30 days of purchasing one of our watches, you can send it back to us for a full refund or exchange. All items must be returned in their original condition, unworn and undamaged. Free return shipping provided to US and UAE customers. Additional conditions apply.
Every WQT Watch comes with a custom vegan leather ingrained box that showcases the watch.
Yes. All WQT watches use custom movements specifically designed for WQT.
Shipping & Returns
We offer free world wide shipping. If you live outside the US or UAE, VAT and/or other fees for import are not included and may apply for the customer. Please note that should a customer chose to decline these charges upon delivery, WQT Watches will have to settle them in order to get the shipment in return. This sum will be deducted from your refund as a restocking fee.
We will email you to notify you your order has been dispatched along with all the other details you may need.
A tracking code (where applicable) will be sent in your dispatch email.
You can exchange your order within 30 days of the shipment date. All items need to be returned unworn, in their original packaging and with a completed returns form.
All watch case sizes are in the specification section on every watch product page.
All watch case water resistance depths are in the specification section on every watch product page.
Gently wipe off the front and back of the watch case using a clean and slightly damp cloth. Do not use chemicals to clean your watch.
Our innovative in-built strap mechanism allows you to easily change the look of your watch in seconds without the use of a tool.
Clean straps regularly with specially formulated leather care balm. Do not submerge in water.
Gently wipe the bracelet using a clean and slightly damp cloth. Dry and polish your watch with a superfine microfibre cloth. Do not use chemicals to clean your metal bracelet.